Shipping
Vivid cluster makes sure that delivered items are exactly as shown in the displayed pictures on the website, colour may vary due to saturation or lightning.
Domestic
Once your order is shipped, you’ll receive a tracking number via email /SMS so you can keep an eye on its activity while it makes its way to you.
All orders will be shipped via Delhivery, Dtdc and Speedpost for all domestic pincodes. You will be notified via SMS when your order is out for delivery in your local area.
Orders are processed within 2-3 business days (readymade product only ), It usually takes delivery time of 3-7 working days for domestic orders Depend on location.
For Customized order it need making time(10-15 working days) and delivery time (3-7 working days)
Priority shipping is available upon request, for urgent shipping kindly contact us at (+91-9354066724)
International
It need 3-5 days for shipping (readymade products only) and for customized order need 10-20 days and delivery time 7-15 days depend on our logistics partners and their affiliates and country location.
Kindly email/SMS for urgent order and for any query regarding order and shipping at (+91-9354066724)
Taxes, Duties & Traiffs
For all overseas orders, you have to pay for all import taxes, duties and tariffs (if any rarely this happens as we check it before dispatch with our logistics partners) as per your country’s governing laws in order to clear customs,
Tracking Your Shipment Tracking
we will provide you the waybill number/tracking id via email / SMS .
you can track your order at https://www.delhivery.com.
Please note that delivery times are subject to location, distance and our logistics partners. Vivid Cluster is not liable for any delays in delivery by the courier services, however, we will be happy to help you track down the shipment.
